Andrew Hurrell • May 20, 2025
What is Local SEO and How Does It Work
Local SEO Is A Must Have

Have you ever wondered how some local businesses seem to pop up right at the top of Google when you're looking for services in your area? 🔍
That's not luck or magic – it's Local SEO in action!
What Exactly is Local SEO?
Local SEO (Search Engine Optimisation) is simply the process of making your business more visible in local search results.
Think of it as putting up digital signposts that help potential customers find your business when they are searching for the products/services you offer in their area.
For example, when someone searches for "roofers in Maidenhead" or "acupuncturist near me," local SEO determines which businesses appear at the top of those search results.
And trust me, being at the top matters – a staggering 75% of people don't usually scroll past the first page of search results! 😮
Why Local SEO Matters for Your Business
If you're running a service-based business in the UK, Local SEO isn't just ooh that's nice to have – it is essential to your business.
Here's why:
- It brings in customers who are looking to buy 💰 People searching locally often have urgent needs and are ready and willing to make a purchase decision.
- It levels the playing field 🏆 It gives small businesses the ability to compete with larger companies for local visibility.
- It's cost-effective marketing 💷 Compared to traditional advertising, Local SEO offers an excellent return on your investment.
- It builds trust 🤝 Appearing in local search results adds credibility and trust to your business.

How Local SEO Actually Works
Let's break down how Local SEO works in simple, non-technical terms:
1. Google Business Profile (GBP) - Your Digital Shopfront
Your Google Business Profile (it used to be known as Google My Business) is like your shop window on the internet.
It shows your business hours, location, contact details, and customer reviews. Setting up and optimising your GBP is the foundation of Local SEO.
To get the most from your GBP:
- Make sure all your information is accurate and complete
- Add high-quality photos of your business
- Respond to all customer reviews (good and bad!)
- Post regular updates about offers, events, or news
2. Local Citations - Getting Your Name Out There
Citations are mentions of your business name, address, and phone number (NAP) across the web. Think of them as digital references that confirm your business exists where you say it does.
The key with citations is consistency – your business details need to be exactly the same everywhere they appear online.
Even small differences (like "Street" vs "St.") can confuse search engines and hurt your rankings. 🧩
3. Reviews - What Others Say About You Matters
Reviews are gold dust for Local SEO. When customers leave positive reviews, it tells Google that your business is trustworthy and provides good service.
Encourage happy customers to leave reviews, and please always respond thoughtfully to all feedback – even the negative ones.
How you handle criticism says a lot about your business! ⭐⭐⭐⭐⭐
4. On-Site Optimisation - Your Website Matters Too
Your website really needs to send very clear signals to Google about your location and services.
This includes:
- Creating location-specific pages if you serve multiple areas
- Including your address and phone number on every page (usually in the footer)
- Using location keywords naturally in your content
- Having a mobile-friendly website (this is non-negotiable in 2025!)

5. Local Content - Show You're Part of the Community
Creating content that's relevant to your local area shows Google that you are genuinely connected to the community you serve.
This might include:
- Blog posts about local events or news
- Guides specific to your area
- Case studies of local clients
- Information about local partnerships or sponsorships
Common Local SEO Pitfalls to Avoid
Even with all the best intentions in the world, many businesses often make these common mistakes:
- Inconsistent business information 🚫 Make sure your NAP details are identical everywhere.
- Ignoring reviews 🙈 Not responding to reviews (especially negative ones) is a huge missed opportunity.
- Keyword stuffing 📝 Please don't go cramming location keywords unnaturally into your content can actually hurt your rankings.
- Neglecting mobile users 📱 If your site isn't mobile-friendly, you're losing a huge amount of customers.
- Forgetting to track results 📊 What gets measured gets improved!
How to Get Started with Local SEO
Ready to boost your local visibility?
Here's a quick action plan:
- Claim and optimise your Google Business Profile - This should be your first priority!
- Check your NAP consistency - Make sure your business details are the same across all platforms.
- Encourage reviews - Ensure you set up a simple system to ask your satisfied clients for their feedback.
- Optimising your website - Ensure your website is mobile-friendly and it's important to clearly show your location and service areas.
- Create local content - Start producing content that demonstrates your local expertise.

The Local SEO Success Story
Let me share a quick example. Pete's roofing company in Southampton was struggling to compete with his competitors.
After implementing some basic Local SEO strategies – optimising his Google Business Profile, encouraging happy customers to leave reviews, and creating content about local events – Pete saw a 35% increase in new customers within just six months.
His business appears at the top of local searches, and he's even had to hire additional staff to keep up with demand! 🍟
The Bottom Line
Local SEO isn't rocket science, but it does require attention to detail and consistent effort. The good news is that many of your competitors aren't doing it well, which creates a perfect opportunity for your business to shine.
By following the steps outlined above, you can significantly improve your local visibility in local search results and bring in more customers through your door.
And please remember, Local SEO is a marathon, not a quick 100m sprint – the businesses that maintain their efforts over time are the ones that ultimately win the local search game. 🏆
Need help getting started with your Local SEO strategy? Feel free to reach out – helping local businesses grow is what we do best!
Feeling Overwhelmed?
I understand - SEO can seem like a full-time job. That's why we offer Local Business Visibility Packages to fit all budgets.
We'll manage your entire Google Business Profile, local SEO, and review management while you concentrate on what you do best - running your business.
But before anything else, let’s see where you stand.
Grab your free 15-minute Local Visibility Boost Session
No pressure, no sales pitch - just real, actionable tips tailored to your business.
Want more tips like these?
Pop your email in below for our Quick Tips Tuesday newsletter. No faff, just practical advice you can use straight away.